Best Western the Dartmouth Hotel Golf Spa

One positive I can note is the staff. Friendly and catered to all needs. Oliver at the spa desk was fantastic, I had forgotten my shoes and provided flip flops - thank you! Jody and Sofia in the spa were great. Welcoming, friendly and made you feel relaxed. The massage was also great, happy Birthday stone was much appreciated. The facilities within the spa were great. Loungers and herbal tea provided. However, the cleanliness of the pool facilities were not to standard, very dirty. Jacuzzi was out of order and had scorched a ladies leg. The sand timer in the sauna was broken and there were not enough loungers to cater to all guests. The food in the restaurant was average and the interior was full of bugs and again cleanliness was lacking. Complimentary tea or coffee would have been appreciated with our lunch. Wouldn’t choose to come again.

My wife and I visited for a three day golf beak and experienced a pleasant hotel with both challenging and less demanding golf. The excellent guest interfacing staff rescued and enhanced the experience despite limited selection of breakfast average dinner quality and reluctance of kitchen to fillet fish.

Hotel was dirty and tired the check in procedures where poor and lead to unnecessary delays bar staff and waiters did not have a clue what was going on. The clean cups were dirty and the toaster did not work properly, everybody she make more than the minimal effort.

Big thank you to Lynne for a fantastic massage. Lovely spa, everyone very friendly. Lynne was great she suggested a treatment I’d like and it was very relaxing. Highly recommend! Also recommended some products to help with a trouble area. 10/10

Fabulous stay. Alison and Megan on reception were great hosts. Knowledgeable, friendly and fun to chat with. Breakfast was well above average. Always hot and a full choice of everything you need for a hot breakfast. Rooms were good with large fluffy towels. Quiet area so car is essential for moving around. On saying that it was good for getting to local seaside areas. Certainly will stop there again next year. No down points at all. Keith Birmingham

Nice hotel and bar/restaurant area. Beautiful views over the golf course. Hotel serves also as the clubhouse and prime location for golfing break. Staff were all very friendly and accommodating. Quite a distance from the town so we did the town first then came later to check in and stay put for the evening. Nice spa and pool area though was children’s swim time (4-5/6) when we went and didn’t realise. But it wasn’t busy. Jacuzzi, steam room and sauna with some relaxing loungers around pool area. Room was very spacious, big superking (twins zipped) bed and modern shower room with big shower. It was a bit noisy in the early morning with either staff or guests chatting loudly walking through the corridor. (Why do people do that??) And noisy early deliveries or refuse collections from the bar/hotel so take some earplugs and you’ll be fine. Everything supplied, tea, coffee etc and they provided iron and board when we requested. There is a lift down to rooms though it’s a bit odd having to carry your belongings through the restaurant back n forth to car or to spa area from accommodation area. We had the evening meal, hanging skewer and a caesar salad and this was good too. All in all a good stay and would stay again.

All round a great hotel, decent food, great staff, beautiful surroundings. Staff at every opportunity were eager to help. Food was great, drinks were great, nice holiday feel about the whole place, Breakfast was amazing. Gym was small but air conditioned, pool was great and free for guests. Gym/pool staff/Spa were great. Bedrooms spacious but a little tired (bathroom, stained carpet), but still 7 of of 10. First impressions but later wasn't a problem.

We stayed as a family celebrating a family achievement nearby. The hotel was clean and the food good. However, the staff were fantastic. Nothing was too much trouble for them in making our stay memorable. From Dee in reception to one of the housekeeping staff who promptly arranged for an iron and ironing board to get to my room. The outstanding member of staff was Juliet the bar manager. She was utterly engaging, helpful and delightfully chatty. I would recommend this hotel for a short stay and, if you must, the golf!

Mould in bathroom and cracked tiles. Dirty carpets. Sticky tables, knives and forks and menus. Breakfast inedible, quality poor. Staff were friendly thought, it certainly isn’t their fault. Very expensive for such an awful place. Shame.